Hilary's Tuesday Social Media Tip 003: Why are you on social media?

This week I'm back with another quick video with a social media tip and a challenge! 

It's so easy to get bogged down and focused on things like number of likes, number of followers, or how often we are posting. But let's not get distracted.

The real name of the game is lead generation, growing our email list, increasing brand awareness, or fill in the blank with your goal of choice.

We'll never know if we hit it out of the park if we don't know what we're aiming for. Why are you on Linkedin? Instagram? Twitter? Facebook? Periscope? Having a lot of followers is great. Posting regularly is great. But do you know what you want to achieve? Get crystal clear on who you want to reach and what action you want them to take. That is Step 1 in achieving your goals on social media. 

Do you ever feel a little confused about your purpose on any given platform? 

The 20 Essentials: What Every Solopreneur Needs for Success

20 Essentials Every Solopreneur Needs for Success

20 Essentials Every Solopreneur Needs for Success

Over the years,  I've learned in my work as a solopreneur that success of course takes determination, creativity, guts, faith and talent, but there are also a bunch of other things that every solopreneur should be using or doing to achieve great things. Here's my list.

20 Essentials Every Solopreneur Needs to Succeed

1. Website. If you're a solopreneur, I hate to break it to you, but if you don't have a website, you don't exist. Services like Squarespace and Wix make it possible for you to easily create your own. 

2. Twitter presence. Every solopreneur needs to take advantage of this social media platform. It is an ideal platform for anyone who is seeking to leverage their expertise. 

3. A desk with a ton of space. I got this desk from World Market a few months back . It almost doubled my work space. It's been GREAT. Bonus: it was also easy to put together.

4. Google voice number. If you're a solopreneur this saves you from using your minutes on work-related calls. Get that free Google voice number and let them call your "office line." 

5. Buffer app.This let's you pre-schedule social posts with regularity. I'd skip it for Facebook but it's perfect for Twitter and Linkedin. 

6. Pocket. This digital bookmark lets you save pages you'd like to look at later. If you strive to be a content curator around your given area of expertise, this is a great way to save content that you can share later.

7.Tweetdeck(or Hootsuite if you're into that). Every solopreneur needs a way to manage multiple accounts at once. I like Tweetdeck best to glance at my Twitter feed, notifications, lists and sent posts all at once. 

8. An optimized Linkedin account. If someone is searching for someone like you, will you pop up in their search results? 

9. About.me page. It's too easy not to use. Get one. 

10. Solid headshots (and other professional photos for your website and social media would be great too.) 

11.  Wordpress blog. For SEO purposes, for customization options, for credibility--you need a self-hosted Wordpress site. 

12. A lunch break. Get out of your office. Unplug. Go for a run, heck a walk will do. Get some sunshine. Then get back to work. Solopreneurs can easily never stop working. That's why you need to be intentional about time off.

13. A clear list of what only you can do and what can be outsourced. Are you terrible at bookkeeping? What about answering emails? Scheduling things? What about tending to your plants or housekeeping? Could you plausibly use independent contractors so you can focus on the strategic items on your list? Figure out what you can outsource and outsource it. 

14. A group to connect with on the regular—whether it is a remote team, a book club or a business professionals weekly gathering, you need to be in community. 

15. The 4-Hour WorkweekBuy this book. Read this book. Apply the principles.(See #16.) Your life will be better for it. Guaranteed. 

16. Batch similar tasks. Let's save the decision-making brain power for what really matters. In the meantime, how bout you do all your blog writing at the same time once a week--heck, once a month. How bout you do your grocery shopping only on Sundays? Shifting your focus throughout the day is tough on your brain. Shift less. Focus more.

17. Track your time. Afraid you might be wasting too much time on a given vice? Track your time. It doesn't have to be a complex process. Just jot down how you're spending your time throughout the day on a notebook next to your computer. Do you keep to your schedule or do you diverge? Worth investigating to see if you're maximizing your time.

18. Give yourself a cut off for how much time you will spend on social media (or video games or online shopping or TV or etc etc etc) each day. You know how you're prone to waste your precious time. Be a drill sergeant on yourself. You won't be mad at yourself for it. 

19. Do not disturb button on your iPhone. Find the button. Embrace it. Every text message and email doesn't have to be attended to at the moment that it is received. Be a good steward of your time, energy, attention and brain power. If you're easily distracted, employ the power of "do not disturb."

20. Designated time off. In addition to taking a lunch break or exercise break mid-day, I encourage you to make sure you have long periods of time off each week. A Sabbath was invented for a reason! Give your time to rejuvenate, refresh and recalibrate. You'll be more effective the following week as a result.

Well, there's my list of 20 things every solopreneur must have to be successful. It's not comprehensive though. What would YOU add to the list? 

Hilary is passionate about helping people create work and lives that are wildly fulfilling. To learn how she may be able to help you, contact her here.

Why I'm Killing the old HSL Creative and Starting Fresh

“In writing, you must kill your darlings.” --William Faulkner

Why I'm Killing the Old HSL Creative and Starting Fresh
Why I'm Killing the Old HSL Creative and Starting Fresh

 I love the promise that comes with the turning of the calendar year. It's an opportunity to change it up, to do it better than last year, to get it right.

For me the turning of this calendar year means that work life is changing.

I’m working with Pursuant, a Dallas-based fundraising agency, in a brand journalist capacity. There will be blog posts and press releases and articles and video interviews and podcasts.

Oh heck yes, podcasts.

So what does that mean for HSL Creative? It means I’m pairing down and getting crystal clear on what I can contribute. This is where 2015’s “less but better” mantra comes in. Rather than supporting clients by writing articles and posts and executing their social media strategy on a daily basis, I’m stepping back and thinking big(ger) picture. The services list on my website currently has three categories and 18 different services. (18!)

Simplify. Simplify. Simplify.

 I'm focusing on "less but better" this year. This means I want to do less overall but do it a heck of a lot better. This approach means my clients really win. I'm not spreading out my energy in a million directions. I'm focusing on a few things and I'm going to do them as well as humanly possible. What does this mean, practically? It means saying "no" more often (a challenging and uncomfortable thing for me.) It means fewer shows, fewer freelance articles, fewer commitments overall. But the things I say "yes" to will get double (sometimes triple or quadruple or whatever, [you math people,  this probably deserves some sort of equation]) the effort  and focus.

So here's what all of that means for HSL Creative.

what HSL Creative will deliver in 2015

Strategy Consulting: I'll work with clients on brand strategy, social media strategy and help you think outside the box with rut-busting brainstorming sessions. You can rent my brain to create a social media plan for your business, give you feedback and perspective on your branding, or just get help when you're not sure where to go next with your business or career.

Speaking & Teaching: Last week's super successful Blogging for Business workshop, made it crystal clear to me that teaching and coaching are ways I can really help add value for clients. There will be more workshops, opportunities to receive coaching on blogging, social media and business, and guest lecturing, media appearances and other talks.  You can also take my social media, journalism and mass communication courses at SNHU--but maybe, only do that if you're working toward a degree there? Actually, I take that back. Do whatever you want. :-) 

Content & Special Projects: Expect me to up my blogging game this year. That means more free articles that relate directly to you and your marketing needs as well as social media analysis, and posts that center on goal-setting, career and lifehacks.  I'll also be taking on select writing projects ranging from magazine articles to bios and other content created just for the web.

So I'm killing HSL Creative as we know it. Goodbye, old friend. I'm trading old HSL Creative for the new crystal clear HSL Creative. I can help you through consulting, teaching, and writing content that is helpful to you. That's my promise for 2015.

What is your mantra for 2015? Are you revamping your approach to business? I'd love to hear about it!

Hilary is Principal of HSL Creative. If you'd like to learn more about one of the aforementioned opportunities, fill out the form below.

Top 5 Memories of 2014 & HSL Around the Web: December

My Top 5 Memories of 2014
My Top 5 Memories of 2014

Wow, here I sit writing to you on the last day of 2014. What a year it has been! My top 5 highlights of 2014 that come to mind are: performing in Mary Poppins, attending the Gentleman's Guide to Love & Murder after-Tony party with Spotco in Rockefeller Center, visiting Charleston for the first time, running the Virginia 4-Miler, and traveling to California in October.

Work has been incredible this year. I worked a lot of hours but I've seen really solid results. HSL Creative has grown and transformed and so have I. While reflecting on 2014 is fun, I'm way more jazzed about looking forward to 2015. This is a big year. I'll be focusing a lot of my efforts on working as a brand journalist with Pursuant, a fundraising agency. My goal with my work with Pursuant is to help the nonprofit clients we serve share their exciting and moving stories, whether it's through a video, a blog post, a magazine article or even a podcast.

My work with HSL Creative will continue in the form of consulting, strategy and workshops. Our first workshop of the year is Blogging for Business at Toolry on January 17. It's $50--a steal--for the knowledge and practical help you'll walk away with.

More on the excitement of 2015 in my next post. For now a look back on all the places I've been published around the web this month. Happy Holidays!!

The HSL Creative Blog
Announcing the HSL Creative Blogging Workshop
Gift Guide for the Entrepreneur
5 Reasons Every Artist Should Have Two Careers

The Clutch Guide Blog 6 Tips to Avoid Becoming the Grinch This Christmas

Forefront Blog A Leader's Mentor

Lynchburg Business 9 Secrets to Improving Your Website Content

The Digital Drip Pursuant Gives Back: Repairing Wells Through Global Aid Network
Happy Holidays from Pursuant

And I also launched a side project that brings fairytale and superhero characters to life for children's events and parties in Virginia: Enchanting Entertainment Company. Check it out!

Hilary is an entrepreneur, musical theatre performer, and a brand journalist with Pursuant. Connect with her on Twitter

Gift Guide for the Entrepreneur: 10 things for that person who you fully expect to take over the world one day

Gift Guide for the Entrepreneur
Gift Guide for the Entrepreneur

If you have a hustling, creative, self-starter in your life, my guess is that they would go nuts for any of the following items on this list. Happy Holidays!

1. Jab, Jab, Jab, Right Hook. Full disclosure: one of my latest podcast obsessions is #AskGaryVee. The main thesis of JJJRH is that though communication is still key, context matters more than ever. It’s not just about developing great content, it's about developing high-quality content that's perfectly created to blend in on specific social media platforms and mobile devices. Anybody who has something to promote online should read this book.

2. Subscription to Audible.com. We're all busy here. Why not get a subscription for that busy person in your life and let them read while they exercise or drive? The Audible subscription includes one audiobook per month. Perfect!

3. Platform: Get Noticed in a Noisy World. This New York Times, Wall Street Journal, and USA Today bestseller was written by one of my favorite bloggers and podcast hosts, Michael Hyatt. Recently, Forbes magazine named him one of the “Top 10 Online Marketing Experts To Follow In 2014.” In this book Michael unpacks how to let the world know about your incredible message by building a platform that gets you noticed.

4. Premium Skillshare subscriptionSkillshare is an online community where you can take classes from some of the country's leading experts. Topics range from building a logo to starting a business. It is one inspiring place. Plus, Seth Godin even  lectures here.

5. Fast Company. This magazine has gotten my wheels turning about trends in technology and business many a time. Fast Company inspires a new breed of innovative and creative thought leaders who are actively inventing the future of business. When I look through the pages of Fast Company I see role model after role model. This magazine will inspire and challenge your entrepreneur.

6. A photography session. Every aspiring entrepreneur, thought leader or creative needs professional images on his or her website and social profiles. In today's image-focused social landscape, pictures are everything. To say they will enhance your online presence is a gross understatement. (Photographers I've worked with and love: Foster & Asher, Adam Barnes Fine Art Photography, Billy B Photography, Deb Knoske, Ty Hester)

7. The 4-Hour WorkweekThis book has had maybe more of an influence on the way I work than any other book I've read in the last five years. In its pitch the 4-Hour Workweek says Tim Ferris will "teach you how to escape the 9-5, live anywhere, and join the new rich." Well, I can't say I've quite joined the new rich yet, but Ferris' book is chock full of helpful ideas to help you do more of what matters and less of what gleans you a less valuable pay off. This is a GREAT book.

8. BluehostSo web hosting is not a sexy gift, you say? It IS! I say. Your creative knows he/she needs a self-hosted site to really run with the big dogs and show the world he/she is serious about his/her endeavor. (This very blog is moving to a self-hosted site in January.) Sometimes its hard to make that initial investment. Give them the gift of Bluehost and do it for them.

9. Success MagazineThis subscription was actually not one I sought out for myself; my dad got me a 2-year subscription last Christmas. Oh how I love it. I appreciate that the stories are not dumbed down for the multi-tasking millennial generation. They are long and in-depth. In addition--my favorite part of the magazine--it comes with an audio CD with in-depth interviews based on the focus of the magazine that month. Just last night I was listening to an interview about significance. It has challenged and inspired me on my drives more than once. Well worth it. 

10. Creativity, Inc.  By Ed Catmull, co-founder of Pixar, Creativity, Inc. was named one of the best books of 2014 by Library Journal. This book takes you behind the curtain at one of the most innovative companies of the 20th & 21st centuries. Forbes said it "just might be the best business book ever written.”Listen to Forbes people.  

There you have it! If you read this and see items that you'd love you might ought to reshare it as a helpful hint.

For more posts like this subscribe, follow on Twitter, like on Facebook and double-tap on Instagram
 

6 November Articles You Might Have Missed: HSL Creative Around the Web

HSL Creative Around the Web: November
HSL Creative Around the Web: November

Happy Thanksgiving HSL readers!

November has been an incredible month around here. I (Hilary) got to attend the Internet Summit in Raleigh, North Carolina earlier this month. I got to hear from some of the leading digital media and marketing minds in the country. In addition to that, as you can see, I got to write quite a bit! Things have also been progressing with the social media class I teach at SNHU and with the social media work I do with Spotco. I'm writing this today from New York. Over the next few days I'll be seeing several of the shows I work on...On the Town tonight and This is Our Youth on Friday. Very exciting!

Here's where I've been published around the web this month:

Medium Why Two Careers are Better Than One

Levo League What You Can Learn About Setting Goals from Mark Zuckerberg

Forefront Magazine Protecting the Shield By Building Players' Brands

The HSL Creative Blog  How to Write a Blog Post That Actually Gets Read

The Clutch Guide 7 Cool Weather Races to Run in Central Virginia

What has November looked like for you? I'd love to hear the highlights!

On “The Internet of Things” and 10 other actionable items I heard at #ISUM14

Screen Shot 2014-11-19 at 8.11.19 PM
On "the Internet of Things" and 10 Other Actionable Items I Learned at #ISUM14
On "the Internet of Things" and 10 Other Actionable Items I Learned at #ISUM14

Last week I got to attend the Internet Summit in Raleigh, North Carolina where I got two days chock full of the latest in digital strategies, content marketing, social media, SEO, email marketing, and analytics. A week later and my mind is still spinning with all the awesome advice I heard and all the ideas I’m ready to implement. Today I want to share with you ten of the best actionable items I heard.

1. Since Google Authorship went away, use Linkedin publishing for credibility & thought leadership. -Cara Rousseau, Duke University (Tweet that!

2. Find someone like me, tell about how you solved a problem like mine, I’ll trust you. -Chris Moody, Oracle (Tweet that!)

3. Websites that blog receive 55% more traffic than those that don’t. -Matthew Capala, Search Decoder (Tweet that!)

4. You have to be as good on social media as Amazon, Walmart ,etc—that’s where your customers are. -Heidi Cohen (Tweet that!)

5. Instead of making it about you, make it about your audience and your customers and what they care about. -Leigh George, PhD (Tweet that!)

6. 80% of people delete an email if it doesn’t look good on their mobile device. -Jodi Wearn, SilverPop (Tweet that!)

7. Asking for and getting money from customers is the best form of feedback on an idea! -Eric Morrow, Google (Tweet that!)

8. 80% of people who open your email are only scanning it. Capture the big idea of your email with a bold image and strong headline. -Christopher Lester, Emma (Tweet that!)

9. The average consumer unlocks their phone 110 times a day. -Robin Wheeler (Tweet that!)

10. The “Internet of Things” is where technology is going. Every item in your home will be connected to the Internet. Your printer will be able to order its own paper. Your car will drive itself. Autonomous everything. -David Pogue, Yahoo (Tweet that!)

11. “What motivates you to do your best? Being personally excited and motivated internally.” -Steve Wozniak, Apple co-founder (Tweet that!)

Guys, this was only a portion of the great information I received last week. I’m so energized to implement this stuff for all of my HSL Creative clients.

Be honest with me—have you heard of “The Internet of Things” before this post?

How to Write a Blog Post That Actually Gets Read

How to write a blog post that actually gets read
How to write a blog post that actually gets read

Picture this: a friend shares an article on Facebook. The title sounds interesting so you click on it. About a paragraph in you realize it sounds familiar. Wait--this post was circulating around the Internet a solid year ago. And you clicked on it then too! Here it is making the rounds on news feeds all over again. Has this happened to you?

This is a prime example of why blogging is arguably the most effective online marketing tool a company can use. A well-written, engaging, informative post can live on and attract new readers (and maybe some who've already read it once), new site visitors and potential customers for months and even years after it has been written.

So how do you write a compelling post that gets shared again and again?

How To Write a Blog Post People Want to Read

1. Make it digestable. Keep paragraphs short; three or four sentences are perfect. A reader should be able to glance over the entire post and not feel bogged down in any given paragraph. They should feel like they can read the entire post in two minutes or less.

2. Keep it between 300 and 700 words. Shorter is not always better but longer is almost always worse. There is no more distracting technological medium than the web so make sure your posts are concise so the user actually reads it from start to finish. If it’s not incredibly sharp they will move on to the next article before finishing yours.

3. Include an image. Photos draw readers into the story you are telling. The image should help you tell your story better. You can get stock images online or grab your smartphone and take them yourself.

4. Make the purpose of the post clear from the start. Being coy does not work in online writing. If you do not make the point crystal clear in the first few sentences you’ve lost your readers.

5. Don’t throw away your headline. The most important part of the post is the headline. Make your title compelling. This is your chance to draw your reader in with a tantalizing question or a promise. Pay attention to the kind of headlines that catch your eye online and adopt similar habits.

6. Get comfortable in your voice. Your blog posts need to sound like you at your most polished, well-organized, and confident. Include personal stories. Be authentic. Your blog will resonate with people when you write with honesty and candor.

7. Finish with a question or call to action. Give your readers an opportunity to respond whether it’s by answering a question or clicking through to your website. Never simply end a post with a concluding thought. Give your audience an opportunity to engage. That is the beauty of this technology: the two-way conversation.

Blogging is one of the greatest opportunities to create lasting content on the web. When done well, blogging is an incredible tool to use to establish credibility, build a personal brand, and increase web traffic.

What is your biggest challenge when it comes to blogging?

HSL Creative Around the Web: September Roundup

Are you enjoying the subtle chill in the air? I'm not sorry to see September go. October is on the way! And what month is better? It's that time again where I share some places I've been around the web over the past 30 days. HSL Creative turned One! So we had our own little birthday party in the way of a countdown post. If you missed it take a look and enjoy our most popular content over the last year!

I got to celebrate the changing of the seasons over on the Clutch Guide with a fun post that includes eight of my favorite quotes about autumn.

I analyzed how the powers of social media and nostalgia combined to bring back Surge, the sugary soda from the 90s.

I also got to interview Wolfbane Productions' Artistic Director Dustin Williams for the fall issue of Clutch. I had the pleasure of working with Dustin two summers ago on a play called FOXFIRE.

I also wrote several pieces for Forefront Magazine that haven't hit the airwaves yet: an interview with Cracker Barrell's head of HR, Beverly Carmichael, Achievers' General Counsel Lisa Haugh, Mark Stone, CIO of Texas A&M University System, as well as Lynchburg's own Kathy Clay for the winter issue of Clutch.

As always thanks for keeping up with HSL Creative. And remember: your story is begging to be told.

6 Lessons to Learn from the Resurgence of Surge

Coca-Cola company
Coca-Cola company

Did you catch the news about Surge this week? If you’re a child of the 90s you may remember the lemon lime flavored highly caffeinated soda that was marketed to thrill seekers and teen boys by the Coca-cola company. The drink disappeared from super market shelves in 2001 but thanks to a grassroots social media campaign, Surge is back. Well, maybe not at your local gas station, but you can order a case of it on Amazon.

A Facebook group raised $4000 to buy a billboard near Coca-cola's headquarters in Atlanta, GA. The billboard said: "Dear Coke, we couldn't buy SURGE, so we bought this billboard instead."

The response to the news of the resurgence of Surge was pretty overwhelming. Amazon sold out of the sugary drink twice on Monday. Coca-cola’s move with Surge is a pretty big one: it’s the company’s first product launch that relies solely on social and digital media.

This whole story of how rabid fans got their voices heard via social media and got the sugary energy drink they so longed for to be made available again got me thinking…

What is there to learn from the resurgence of Surge?

1. Millennials have grown up to be the first digital native generation that has real spending power. Not only do they know how to grow a movement via digital media or use Kickstarter to fund passion projects, but they are also beginning to make decent money themselves. Children of the 90s are no longer just whiny, selfish millennials.Millennials are beginning to have the spending power of established adults with the digital prowess of teenagers. Pretty lethal combination.

2. Listen to brand loyalists and get creative in meeting their requests. As my friend and mentor Ben Stroup says: “say yes until you have to say no.” Coca-cola isn’t spending millions bottling Surge and putting it in every grocery store and gas station. That's way too big of a gamble. But they can say "yes" by making it available on Amazon to the super fans who are willing to pay a little more for it. They’re paying attention to a passionate niche market instead of writing them off. Coke isn’t planning to sell Surge in stores again, but if the Amazon wave goes well, they just might. How can you wow your audience in a creative way and say “yes” to them in a creative way? Niche market brand loyalists have power. Don’t discount them.

3. Capitalizing on nostalgia is a thing. How many retro t-shirts have you seen sold at Target or Old Navy? New Kids On the Block and the Backstreet Boys have combined their powers to become one giant boy band nostalgia ride. The technology we use now has transformed our culture. People look back on the pre-Facebook, pre-smart phone, heck--pre-iPod days with fondness. How can you access this nostalgia in your business? What can you do to delight your audience by tapping into familiarity?

4. Pay attention to what your audience likes about a product or service. Some things need to stay the same to be effective. Would fans buy Surge with such gusto if it had a snazzy new 2014 design? HECK NO. They are drawn to the fact that it is the exact same sugary beverage with the exact same logo it had when they were a teen and life was much less complicated. Innovation has incredible value but some things are valuable because they have not changed.

5. E-commerce makes what was once impossible, possible. There was a time when selling a beverage to a niche market was just too expensive. But e-commerce is a game-changer. Niche products and e-commerce are a match made in heaven. As Coca-cola put it: e-commerce provides the “democratization of demand.” What speciality products or services could you make available through e-commerce?

6. Sometimes things have to be minimized, made rare, or go away altogether to get appreciated. What does this mean for you? Should you post less on social media? Increase your prices? Be a little less available? Surge was discontinued because it wasn’t the popular success Coca-cola wanted it to be. Now it’s been gone for 13 years and a passionate (albeit small) vocal group have missed it and brought attention to it. Rarity increases value. How can you apply that to your business?

The resurgence of Surge indicates that niche markets matter, voices can be heard and thanks to technology companies can delight their customers in more ways than ever before. How will you use it to wow your audience?

My Top 12 Posts in Honor of HSL Creative's First Birthday

My 2nd birthday.
My 2nd birthday.

I’ve had a stunning revelation: HSL Creative, in its most recent incarnation, is officially ONE year old!

Cue the streamers, candles, and of course cake (my favorite.) In honor of our first birthday I thought I would share a countdown of the 12 most popular blog posts from the last year. (Get it? 1 for each month?)

Over the past year I’ve shared observations on social media trends, productivity hacks, career advice, information about our services, and even personal reflections about not living in a major city or overextending myself. So I give you the top 12 posts of our first year as voted by your clicks. So take a look, check out the ones you may have missed. And thank you, thank you, thank you for coming on the journey.

CHOCOLATE CAKE ALL AROUND, I SAY!

Here’s to year 2. Cheers.

12. Finding Margin: Confessions of a Wayward Blogger Whether you're an entrepreneur, a stay-at-home parent, or an employee of a giant corporation, there are always priorities and choices to make. And sometimes we have to say "no" to good things in order to say "yes" to great things.

11. 7 Hacks for Shaking off the Blahs and Getting Out of ProcrastiNation I have a war within me: lazy person vs. driven person. That conflict can easily manifest itself in procrastination. Here's some ways I combat it.

10. How to Launch Dual Careers I'm a passionate advocate of kicking the status quo in the face. If you are a soon to be college graduate, an early career professional, or just know in your gut it's time for a change, this post gives you the first steps to making the move to dual careers.

9. 10 Secrets to Getting Started in Freelance Writing If you've wanted to get started freelance writing but you're not sure where to begin, this post gives you tips on how to get paid to write.

8. 6 Reasons Someone You know Did the #ALSIceBucketChallenge Why the heck did the Ice Bucket Challenge raise over $100 million? How did that happen? Here's some reasons it worked amazingly well.

7. 10 Social Media Resolutions to Adopt This Year Need a cheat sheet for social media etiquette and smart habits (like knowing your privacy settings)? Here ya go.

6. 10 Ways I've Made Life Easier for Other Businesses, And How I Can Help You Too Don't really know what all we do here? Here are some of the most practical ways that organizations and individuals have used HSL Creative services in recent months.

5. 9 Surprising Things I Learned When I Met a Client in Person Bottom line: in this incredible digital age where I (and many other people!) make a living by never seeing anyone in person--the face-to-face communication remains irreplaceable.

4. The #1 Reason I Feel Ok Even Though I Don't Live in a Major City My industries are media and the arts. Of COURSE, I have a desire to be in a major city where patrons and potential clients flock. But here's why I think this small city life has been GREAT for me and my career.

3. 6 Ways Grad School Launched Me into the Career of My Dreams Grad school gets a lot of flack in creative fields. "It's not worth the money," they say. "You're avoiding the real world," they say. Well, I say it was the exact right move for me. Here's why.

2. Will You Do Anything Social Media Free This Year? Do you ever feel like you've become a little too attached to your technology? Do you twitch when you accidentally leave your phone in your car? Have you never left your phone in your car because you always make certain it's on your person? This one's for you.

And drumroll please...the most popular post of the last year is....

1. 5 Lessons We Can Learn from the Most Retweeted Selfie of All Time Did you retweet it? Do you know exactly which one I'm talking about? What makes us take part in viral activity online? These are a few of my observations from both academically and professionally studying people and their social media habits.

There ya have it! My 12 most read posts of the 1st year of HSL Creative. Do me a huge favor and comment here or on Facebook or Twitter with some feedback on what kind of posts you'd like to see more of in the future. I'm listening!

9 Surprising Things I Learned When I Met a Client In Person

My friend Erin and I enjoying the most delicious italian food and conversation.

My friend Erin and I enjoying the most delicious italian food and conversation.

I have one of those mainly-just-me-and-my-computer careers. (My 2nd career, acting, is another story--and another blog post.) On an average month my work demands that I engage with people in person four hours or less.

I, like many people these days, have clients that I've never met in person. Recently I got the chance to meet some face to face for the first time after having worked with them for several months. Connecting with them in person was so refreshing and reminded me of why the face-to-face experience simply can't be replaced by conference calls, emails or Google Hangouts.

1. Eye contact. It powerfully conveys authenticity and intentional listening. When eye contact is avoided our first instinct is to think that someone may not be trustworthy.

2. (Appropriate) physical touch. The occasional touch on a shoulder conveys warmth and amiability. Depending on your culture, this conveys a real sense of friendliness and accessibility.

3. Body language/mannerisms. Expressive gestures can contribute equally to getting a feel for someone's personality as their words do.

4. The comfort and joy of gathering around a table. Many of life's most meaningful moments are experienced when dining or drinking together. Ie Starbucks, Cheers, Thanksgiving, The Last Supper--you get the idea.

5. Veering off topic. Sometimes you just need to let conversation wander into unplanned territory. This can help people gain a better understanding of one another. This rarely happens when you're sticking to an agenda on a conference call.

6. Making a joint memory. Whether it's bearing witness to a disruptive person getting kicked out of a restaurant or simply having an excellent customer service experience from a waiter, going through an actual experience together builds camaraderie.

7. Chiming in without it being mistaken for an interruption. When adding onto something someone else has said it's often misinterpreted as interrupting if they can't see your visual cues that you agree or want to interject. When your eyes light up at something the other person says, they're less surprised that you want to add on to the conversation.

8. Shared experience helps to identify with one another. Clients, employees, contract workers, and agencies all become human when you get stuck in the same traffic, experience the same lovely 72 degree weather, and both get a free frappucino sample at the coffee shop. It's a great equalizer and reminder that after work we're all just humans.

9. Getting back to basics feels authentic. Putting technology away for an hour or two is refreshing. Taking it back old school without notifications, vibrations, and friend requests is a great opportunity to simply connect with other human beings.

Technology should be used as support for the in-person connection. After all, communication at its most basic is one person sending a message to another person. It can be done without anything Steve Jobs invented.

Does engaging with others in person make you nervous? Do you hate how technology has overtaken much of professional communication these days?

Hilary is fascinated by the intersection of social media and live experiences. She even wrote her masters thesis on it. 

Introducing our newest eBook: Social Media for Live Experiences

In 2013 I've gotten the opportunity to dive into one of the most fascinating areas of my work: utilizing social media to enhance live events. Earlier this year I completed my master's thesis that analyzed a famous Broadway Twitter campaign and all summer I managed the social media accounts for Endstation Theatre Company's Blue Ridge Summer Theatre Festival. So I got the opportunity to learn about the integration of social media, mobile devices and live events in an academic context and then a real-life highly practical context. Now I want to share with you what I've learned. I've teamed up again with Ben Stroup Enterprises to write Social Media for Live Experiences. This six-chapter book is a quick read that walks you through marketing a live event (whether it's a play, a church event or a conference) by connecting with your audience through social channels before, during and after the event takes place.

Social media is changing the landscape of communication. How will you utilize it?