Hilary's Social Media Tuesday Tip 002: Your 13-Second Hashtag Tutorial (Plus a Bonus!)

Hey guys! Back again with another Tuesday Tip! Today we're talking about hashtags and reach. If we're creating content for business we certainly want to reach as many people as possible. Are hashtags the way to go? Should you always slap on a hashtag just in case it helps expand your audience? It's important to know how hashtags work on each social platform. Here's a quick run-down of what you need to know.

1. Twitter. Hashtags can be very effective for growing your audience. I would encourage you to really only use them when they're highly appropriate for a certain audience. And more often than not add them on at the end. Because #nothing is more #annoying than a #tweet that looks like #this. #amiright?

2. Instagram. This is the place where you can really feel that hashtag freedom--especially if you put your hashtags in a comment below your caption rather than right in the caption. To each his own but I'm comfortable with seeing a good 9 or 10 hashtags if they are purposeful.

3. Linkedin. Leave your hashtags at home people because they don't do anything for you on this platform!

4. Facebook. This one is tricky guys. Hashtags do work on Facebook but they don't actually expand your reach. Facebook's algorithm actually punishes posts that include hashtags. So avoid, avoid!

And a bonus that didn't fit in my 13-second video:

5. Pinterest. Hashtags are only clickable in a pin description. Don't bother with them on boards or in your profile bio. Words without hashtags are just as searchable as words with hashtags on Pinterest. So unless you're creating a special hashtag just for your brand and you want consistency across Twitter, Instagram and Pinterest, it may not be worth bothering.

I hope you've found this brief hashtag tutorial helpful. If you have any other hashtag questions feel free to throw them at me!

The 4 Measurements of Marketing

THE FOUR MEASUREMENTS OF
THE FOUR MEASUREMENTS OF

Several months ago I got to sit down with one of the brightest, most energetic marketing minds in technology, Elisa Steele. Steele's resume is nothing to sniff at. She has served as Corporate VP and CMO of all consumer applications and services at Microsoft, including brands such as Bing, Internet Explorer, Lync, MSN, Outlook.com and Skype, among others. She was also CMO at Skype, Executive VP and CMO at Yahoo!, and Senior VP of Corporate Marketing at NetApp. Since my article on Elisa went to print she has now graduated from CMO to CEO of Jive Software. Elisa is really inspiring. She got into marketing by way of sales by way of spending her summers scooping ice cream as a teen. It all started because she was just really excited about putting a smile on customers' faces.

Steele wrote a manifesto of her view on marketing called "Fast Forward: The Four R's That Matter in Marketing." I want to share her "4 R's" with you today.

The Four Measurements of Marketing

1. Reputation

How are people viewing your company in terms of giving back and doing the right thing in the world? What is your reputation as compared to that of your competitors? What specific aspect of your reputation is trending over time, and how can that trend be affected?

2. Relationship

How are partner relationships doing? Are they producing results? How can we make them better? Are customers garnering value from our product so they are inspired to tell the world about their success and help others learn from their experience?

3. Reach

How do you define your target market segments, and how much reach do you have within those? Of the reach you have today, what is your penetration rate? Is your penetration rate growing? What strategies are effective at increasing penetration and what strategies are not?

4. Revenue

How is marketing driving growth for the company? Are we supporting sales channels as effectively as possible? How is our database health? What are the conversion rates? How are we doing on sales leads?

Steele has used these marketing check points to ensure that her team is achieving the right goals. Do you have your own sign posts that you check in with regularly to make sure you're headed down the right path? 

Enjoy the full-length version of this article originally published in Forefront Magazine here.

Hilary is a freelance journalist, a bit of a marketing geek and blogger. Say hey on Twitter @hilarysutton.