5 Best Practices to Increase Your Happiness on Twitter

Twitter is but one of several social networks that are used by millions of people every day. If you’ve ever started to get bored with Twitter, were ready to delete your account, or wondered why people used the 140-character tool in the first place, check out these five tips for enjoying Twitter 1. Determine how you want to use it. My favorite social network is Twitter. Why? Because I follow a mix of friends, family, and thought leaders that post interesting, engaging content that is useful to me. A follow list without purpose could you leave you bored and annoyed on Twitter. But following your favorite author, magazine, or athlete could make it very exciting.

2. Utilize a source like Tweetdeck or Hootsuite to make sure you don’t miss important posts. As a social media professional I use Tweetdeck to schedule posts and to follow several lists from each accounts I manage. It helps me stay organized and keep track of the content that I know our readers would want to see. Using Twitter without other applications almost guarantees that you'll be overwhelmed and that you'll miss the good stuff.

3. Utilize Buffer. This fantastic tool let’s you skip a step when it comes to scheduling posts. You can set up a schedule for when you want posts to drop and Buffer slides each post into a slot. With the Buffer button in my tool bar it’s so easy to keep the content flowing without having to stop and decide exactly what time it’s going out. Buffer is also awesome because it gives me an analytics report that tells me how each post is working. I can find out number of clicks, favorites, retweets, shares, etc.

4. Favorite tweets that you want to return to. When I’ve got a little down time and I'm scrolling through Twitter on my iPhone I don’t usually want to click away from my feed. I’d rather read a full-length article on my iPad or laptop. I primarily use my favorites as a bookmarking tool where I can go back and locate content that piqued my interest. Sometimes it’s a quote I want to recycle, sometimes it’s just a tweet that I find funny, but often it’s a link to an article that I want to read later. Favoriting an item is the way I “save for later” and it works great.

5. Interact with others. Connecting with friends, colleagues, thought leaders, and people who you admire, is one of the hands down best aspects of Twitter. Last week I had a tweet exchange with Dr. Karen Prior, the woman who wrote my favorite book of the year. I began an email exchange with Howard Sherman, the former Executive Director of the American Theatre Wing, because I engaged with him on Twitter. Twitter is no replacement for eye contact and a firm handshake but it is an unprecedented mode of connecting with people. Maximizing that opportunity is by far Twitter’s coolest feature.

What is your favorite use for Twitter? Do you find other social networks to be more useful?

7 Tips for Being Your Own Publicist Online

Secret's out: we are not all celebrities and big shots that have a Samantha Jones-esque worldly wise publicist looking out for the messages we are sending out into the universe. Today your social media personality contributes heavily to client and colleague and even potential employer perceptions of you. Here are seven best practices for keeping a positive image online.

1. Vent somewhere else. Feeling the need to let off a little steam? Text a friend, write in your journal, or share it with your spouse. Don't type a status update. Venting via social media may have more negative repercussions than positive ones. You may come across as someone who has poor judgment or looks as if they have no one to talk to in the real world. It's bad press all the way around. Don't do it.

2. Keep away from unpleasantries. Whether it's photos of dead animals, oversharing about your morning hygiene routine or the details of your illness--think about your queasiest friend. Would she want to hear about it? If not, then just don't mention it.

3. Don't treat social media like a megaphone. Engage with others! Respond, comment, like. Don't waste hours of your day, of course, but the truly adept social networker finds that happy balance between sharing with his or her tribe and engaging with them. It's just rude to constantly post messages online and not respond to anyone else. Online manners FTW.

4. Avoid potentially offensive or polarizing statements. You probably know someone who is relatively meek in person and then seems to be an angry confrontational jerk on Facebook, amiright? Chances are, your perception of him has been affected by what he posts. There's nothing like logging on and realizing that former quiet, coworker is a little bit racist. Avoid off color jokes, criticizing others, and making sweeping statements regarding current events. Whatever you post can and could be used against you. So, just keep it classy.

5. Balance out that self-promotion. Social media provides an incredible venue to promote work that excites you. There's no reason not to let the world know when your album drops, you have a big art show, or are speaking at a conference. Just make sure you don't only turn to the interwebs when you have something to promote. Experts say self-promotion should be 10% or less of what you post. Adhering to that rule is a good idea.

6. Observe the Grandma Rule. Great question to ask yourself before posting anything: would I want Grandma to see this post? If yes, then go ahead and post it. If no, just skip it.

7. When in doubt, less is more. People can't twist the words you never say (or, type).  Don't feel the need to post something every day. Click "send" when you have something to contribute. Our words are our legacy.

What do you think? Do you have any rules to live by as you use social media? Do you have any tips for what to avoid? Post em in the comments!

6 Ways Grad School Launched Me into the Career of My Dreams

Three and a half years after I finished my bachelor’s degree in journalism I was stuck. My degree could’ve gotten me a job at a fledgling newspaper or perhaps an internship at a magazine. So far it had helped me make about 10% of my income annually. I knew none of that was where I wanted to be. I wanted to have a magical career where I had autonomy and got to help people communicate their stories better. Oh, and I still did not want to give up performing in theatre. I needed more options so I decided to go to grad school. It was one of the best decisions I’ve ever made. Here are six surprising ways grad school got me to my dream job.

1. I actually saved money. You read that right. No, graduate school did not leave me $100 Grand in the hole. Quite the contrary--I had a graduate teaching assistantship and got paid (not buckets and buckets but something) to dip my toe into the deep end of teaching while I got an education. By spending 20 hours a week teaching and grading freshmen work, I was able to get a free M.A. and get a stipend that helped me pay my bills and function like a 20-something who was not dependent on her parents. Score. This was an integral next step in the process of getting on my feet and starting my business. No debt!

2. I suddenly got credibility in my field.  Over night, the fact that I had decided to go to graduate school to study communication and media gave me major street cred in my field. Suddenly I was called a social media expert because people saw that I was serious about studying the inner workings of digital media. By studying a subject in graduate school, people saw that I was serious about it. I was no more passionate about learning about how people connect online than I was 6 months before, but now people saw that I meant business, so they listened to me and opted to hire me.

3. I was surrounded by people who got excited about the nerdy things I did. I, perhaps like you, perform better with fierce competition. I didn't know to be grateful for my classmates' commitment to the books at the time (sorry guys) but the fact that I was in small classes with people who were at the top of their classes in undergrad lit a fire under me. We had conversations (for fun!) about marketing, social media, and the digital landscape. We debated advertising techniques and product placement. This not only happened in the classroom, but it happened when we left class and went back to our cubicles, when we went to grab mexican food, and it continues to happen through mediums like Twitter. If I hadn't been surrounded by people who were passionate about this field, I would not be as knowledgeable in my field as I am now.

4. It bought me some time to figure out how my dream and reality could jive. I think this is really the reason a lot of people go to grad school. Not knowing what your next step should be is neither a bad reason or a good reason to go to grad school. For me, going to grad school gave me a little time to better formulate my vision for my future. I knew I couldn't and wouldn't be giving up performing any time soon (or well, ever permanently) but I also knew that during time between performance contracts I could not indefinitely go back to folding sweaters (as much as I LOVED that Anthro discount). I knew I needed a second marketable skill to support my arts habit. Grad school gave me time to figure out exactly what that could be and how I could make it all work.

5. I became a better writer. In elementary school I learned to write imaginatively. In high school I learned how to write a snazzy college essay. At university I learned how to write articles. In grad school I learned how to write a well-researched thesis. All of these different kinds of writing have helped me become a well-rounded writer. The academic writing is no replacement for professional writing but it certainly did not hinder my writing skills. It only helped me improve them. The more ways I know how to connect with an audience, the better.

6. I honed the skill of balancing. By taking classes, teaching classes, and working part-time freelance gigs, I learned the art of managing multiple tasks for multiple "clients" (whether it was 19 year-old students, my graduate school professors, or a client who wanted a press release). This delicate skill of balancing has transferred beautifully into my sole proprietor work. On any given week I knock out work for 8 or more clients. I need to balance deadlines, client personalities and their business goals. Grad school prepared me perfectly for that.

So often today experts are saying not to go to grad school. I know for me it was the absolute right decision. What about you? Did you regret going? Do you have plans to go? What are your concerns? Sound off in the comments.

6 Ways to Improve Your Website Content

The content on your website is integral to the success of your organization. Here are six considerations to make your website content really wow your audience.

1. Start with passion. You’ve created a service or a product or a business. This came from your head--you’re probably pretty jazzed about it. So let that come out in your writing! Don’t be afraid to geek out on your work, life’s purpose, or calling. Passion is contagious so let that come out in your writing. What is it about what you’re selling that is AWESOME? That bit needs to be all over your website.

2. What makes you special? This is a key aspect of stellar website content. You’ve got to say what sets you apart from the competition. Imagine you’re sitting with someone over a cup of coffee explaining your company. How do you phrase it? Articulate what makes you unique.

3. Get specific. Stephen Sondheim once said “God is in the details.” And he was right. Copy that jumps off the page is specific, sharp, and purposeful. Don’t be generic. Be incredibly specific.

4. Use imagery. Images are powerful. Think of the image painted by Martin Luther King Jr. in his “I Have a Dream" speech. Dr. King was a visionary who moved his audience to action through words. What potential you have to do the same my friend.

5. Find the story. A couple of years ago I read a life-changing book by Dan Pink called A Whole New Mind. Dan explained that every brand now is not only responsible for communicating what they are selling but also crafting a story that draws their audience into the excitement of the organization’s mission. Starbucks isn’t just selling coffee. They’re selling the Starbucks experience. And they did that through fantastic storytelling.

6. Talk like a person. No, really. Sounding “professional” is not code for sounding automated, dry, or robotic. Nobody wants to read that. People will connect with your brand when you sound like a person. That means be conversational. Think about how you would explain your company if you were chatting about it at happy hour. Often times people are congenial and articulate in person and sound like an alien on paper. Don’t do that.

If you tap into these six suggestions I guarantee your writing will communicate your message better. If you’d like me to review what you’ve written, edit it, rewrite it or if you’d just like to hand it off to me altogether get in touch by filling out the "Schedule Consultation Chat" form on the right side of this page.

Your story is begging to be told.

HSL Creative: a story about discovering your purpose

"Perfection is achieved, not when there is nothing more to add, but when there is nothing left to take away." -Antoine de Saint-Exupéry

And thus begins the launch of HSL Creative. After 13 years of school, 4 years of college, 4 years of living all over, 2 years of grad school, and finally supporting myself as a freelance writer, social media specialist and actor, this day has come. I'm not starting a new job this week but I am finally embracing what I do and sharing it with the world.

I’ve always been a person who was curious. I’ve liked lots of things and had trouble narrowing down my interests. Choosing one major and one minor in college was challenging. (I ended up with 3 minors. Who does that?) Saint-Exupéry’s quote above resonates with me because I’ve finally gotten to the point where I know what my life’s work is:

My passion is to tell stories. Whether they're ones that I've made up, ones other people have lived, ones I perform on a stage or ones I share in a magazine article, telling stories is what I know I'm meant to do.

So with the launch of HSL Creative, there is nothing left to take away. This is the next step in living a life on purpose. I'm a storyteller. And I look forward to continuing on this journey of sharing humanity with you through the written word.

5 Tips to Kickstart Your Social Media Presence

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At this point every one knows their business needs a social media presence but maybe you’re not sure where to begin. Here are five tips to make sure you’re doing it right.

1. Determine your audience’s location. In order to reach your intended audience with your brand’s exciting message you first have to figure out where they hang out online. Thoroughly carve out the image of your customer. Does she tweet? Does he have a smartphone? How busy is she? Figure out where that person spends time online and invest your social media presence there.

2. Be predictable. Content may be king but consistency is queen. Post regularly. Your following will grow if they come to know what to expect from you. This doesn’t mean you have to post 10 times a day on the hour. But it does mean that you should stick to a regular schedule. Consistency is a characteristic of brand credibility. So be credible.

3. Contribute something. Social media users only follow brands that provide them with something--whether it’s entertaining, inspiring, or useful, people have come to expect to get something from the businesses they allow into their social media feeds. So while plugging your own stuff is a necessity from time to time, give people content they’ll find interesting even if it doesn’t lead to a shopping cart.

4. Check in regularly. While some of your online presence can be automated, you can’t schedule a connection with your audience. Be sure to check in regularly to comment, reply and take part in discussions online. Your absence will be noticeable if you don’t.

5. Keep it PUFI. PUFI? Yes. Pleasant, Useful, Fun, and Interesting. Your posts should fall into one of these four categories at all times--even better if you hit 2, 3 or 4. Keep your content light. Social media is not the right medium for heady debates. Your content needs to provide your audience with a good experience. So be useful, enjoyable and fun to follow.

These are five surefire ways to get your social media presence off on the right foot. Have anything to add? I’d love to hear it in the comments.